Novairu is the AI assistant that answers your patients on WhatsApp, books appointments in your practice software and recovers no-shows — without changing the tools your team already uses.
The assistant recognises a dental emergency, offers an immediate slot and alerts the practice. The patient doesn't wait. The team doesn't drop what they're doing.
The demand is there.
What's missing is timely replies.
New patients answered in seconds — even at 11:47 pm on a Sunday.
Turns a question into a booked first consultation with your offer.
Confirmed straight into your practice software. No parallel spreadsheets.
Every Friday, a short message to every patient booked the following week.
Surgery, whitening or endodontic prep sent 48 h before the visit.
A polite reminder on outstanding invoices — two nudges maximum, no pressure.
After a visit, a personal message with the direct link. Reputation earned.
Patients missing for more than 10 months brought back with a warm note.
If a patient doesn't show, the assistant offers a same-day rebooking.
For sensitive cases, the assistant passes the baton to your team with context.
Acute pain, swelling or trauma → same-day slot or referral to A&E.
If there's a flow you need that isn't here, we build it. Every practice gets its own.
We gather your services, prices, tone and your practice software — Dentally, Software of Excellence (SoE), Kiroku, Carestream, Open Dental and more.
Official Meta Cloud API. Your current number or a new one. 72 h setup. Data stays in the UK / EU.
First week in shadow mode — you supervise every message. Second week: operates on its own, only escalating what needs a human.
No lock-in · First-month guarantee · VAT excluded
Yes. We integrate through the software's API, or — where there isn't one — via secure authenticated access to your account. You don't change anything; your diary stays where it is.
You define the tone, and we rehearse it with you before go-live. Most patients don't notice any difference from a human receptionist. As soon as something is sensitive, the assistant hands over to your team.
All processing runs on servers in the UK and the European Union. We sign a Data Processing Agreement with you. We store only what's strictly needed to operate, and you can request deletion at any time.
72 hours from the onboarding call to a working assistant in test mode. A week later, in full production.
No lock-in. Cancel any time. During the first month, if you don't see value, we refund the setup fee.
The assistant triages — recognising acute pain, swelling or trauma — and offers a same-day slot or refers the patient to A&E depending on severity. The practice is notified immediately so someone is ready to receive them.
No. It takes on the high-volume, repetitive work — answering every WhatsApp, chasing reminders, rescheduling — the work that burns out any team. Your people are freed up for what actually moves the practice: patients in the chair, complex treatments and relationships. Anything sensitive (complaints, clinical judgement, payments) is passed back to them with full context. We call it human-in-the-loop: the AI speeds up the repetitive; humans decide what matters.
I'll show you the assistant handling real conversations, share pilot metrics and give you a ready-to-sign proposal for your practice.
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20-minute demo with Ana · Google Meet invite sent automatically
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We'll be in touch within 24 hours with a tailored demo and, if it fits, a ready-to-sign proposal.
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